FAQ

A: Private training must be canceled 24 hours in advance, in-studio cancellations must be within 12 hours of the class to avoid forfeiting your class credit.

A: Whatever you feel most comfortable in! Seriously; for our method, you need to be physically and mentally present in order to stay on beat and keep up with the choreography. Make sure that what you’re wearing is not providing an additional challenge or distraction so you can get the most out of your class. As for footwear, in both bounce and sculpt, sneakers are required.

A: Our weekly schedule can be found on our website in – studio menu. To book yourself into any class, simply select the workout class you wish to take and create an account using your desired email address directly on our website.

A: At the ness, we teach trampoline cardio and muscle sculpting classes. Within these two class types we offer various formats. In-studio, our bounce classes include something for every level: essentials, stability, intermediate, advanced, and hiit style classes. On our digital platform, you can find all of these formats, in addition to fundamentals and simple bounce if you’re a trampoline newbie and craving a little extra knowledge and support to build your framework. In-studio, our sculpt classes include: ness sculpt, classic sculpt, and cardio sculpt. On ness digital, you can find these same formats in addition to simple sculpt and shorter focus videos.

A: You can find our pricing options on the pricing page. We offer multiple tiers of our digital subscription as well as various class and private training packages for the NYC studio.

A: Tribeca Studio (406 Broadway) – we do not have showers or a locker room at our Tribeca Studio, we do offer access to a plethora of high quality skin-care and wellness products (cleansers, oils, serums, mists) for use after class. Small or large sweat towels are provided.

Casa Cipriani (10 South Street) – we do offer showers, dry sauna and steam room for all ness classes at Casa Cipriani. Sweat and bath towels included.

A: A water station is provided at the NYC studio for both the trampoline cardio and sculpt classes.

A: Yes! While our Tribeca Studio is homebase, we frequently teach in the Hamptons, Aspen and in LA. To stay in the know for when we’ll be on the road and just where we’ll be, make sure you’re subscribed to our email updates. And hey, if traveling isn’t your jam, stay connected with us anytime, anywhere, on ness digital.

A: We offer a 15% discount for students, active military and working dance professionals for our online, private, and in-studio workout classes. Please email us at hi@thenessnyc.com with identification and we can set you up.

A: We strongly recommend starting with bounce essentials or bounce stability if you are new to trampoline cardio. This is a beginner-friendly class offered in person at our Tribecca, New York studio. We will help you with form while teaching easy-to-learn choreography on the trampoline.

A: No, sculpt is not yoga. Yoga and sculpt/strength classes differ in purpose, intensity, and style. ness sculpt and strength classes aim to build muscle strength and endurance through resistance exercises and weight-bearing movements. We incorporate dynamic, repetitive movements like squats, lunges, and weightlifting exercises to target muscle-building, mind body connection, and physical conditioning.

A: Yes, you can sign up for as many classes as you would like. Please check the schedule to see what times each class are available in-studio. We also offer duo, a class that combines trampoline cardio with strength training.

A: For all classes at the ness, sneakers are required and we suggest bringing a water bottle. A water refill station and sweat towels are available for your use throughout the class.

A: You can cancel your online workout class subscription within your account by logging in and navigating to your account settings. We are also happy to help if you us at hi@thenessnyc.com.

A: On the ness digital platform, we offer a plethora of classes. New classes drop every Monday and Friday, and special programs and challenges drop seasonally.programs and challenges. Our seasonal resets offer an abundance of entirely new classes released all at once, allowing you to participate in a bounce track, a sculpt track, or a mixture of the two. The structure of our challenges provides you with increased accountability, a deeper sense of community, and ultimately, allows you to create fitness habits that fit into, and enhance, your current daily routine.

A: Yes, you can find a list of basic tutorials here.

Web:

• Tour the ness digital via web
• Purchasing the ness digital subscription via web
• Using filters to find your perfect class via web
• Logging into the ness digital + viewing account details via web
• Updating payment information via web

App:

• Tour the ness digital via app
• Logging into the ness digital + viewing account details via app
• Updating payment information via app
• Downloading the ness app via iOS and air playing to a larger screen

A: You can simply click “Add to Favorites” below the video. If you are using the app you will see a small heart located to the right of the video. Click the heart until it turns black.

A: Yes! You can join our community space, on Geneva. At the ness, we want to build our community alongside you and with you, so whether you’re a long-time member, or our newest friend, feel free to share your wins, your challenges, ask any and all questions, and soak in the beautiful supportive energy of the ness family.

A: To book a private fitness training session in the studio, you can do so directly by checking the schedule of available slots. For online and home private training please fill out the private training form and a representative will be in touch with you shortly.

A: Private fitness sessions allow you to curate your ness more specifically as it gives you the freedom to choose your trainer, specify your music, design your own training schedule, and work towards your individual goals. Our private workout classes are 100% customized to your and yours goals.

A: We suggest privates for those who don’t feel quite ready for the class setting, those new to fitness/returning to fitness after an injury, anyone who has more targeted specific fitness goals, or those who need more accountability/structure.

A: While every private workout class is different and specific to each individual and their specific wants/needs, expect the following elements to remain consistent:

• programming curated for you and your goals
• emphasis on alignment and form
• option for in-home, in-studio, or online
• option for 30 or 60 min
• option for bounce, sculpt, combination
• option for a low, medium, or high-intensity workout

A: No, the ness trampoline is not squeaky because it is made with elastic bungees instead of springs. The bungees move smoothly along the front of the trampoline as you bounce for a quiet, low-impact experience.

A: In addition to receiving you trampoline, you also receive:

•  1 month of a free subscription to our digital trampoline workout videos.
• 30 adjustable cords that allow for 3 adjustable tension settings (change the mat’s firmness/customize your bounce). For a clearer understanding on how to best care for your ness trampoline, check out our maintenance tips

A: We currently only ship the ness trampolines domestically within the US. for any other inquiries regarding shipping/order status, please email us at hi@thenessnyc.com

A: No, at this time we do not accept returns for the ness trampoline. All sales are final. You may exchange purchases for store credit, but refunds will not be issued.

A: As silly as it sounds, anywhere. Your workout trampoline can be tucked between a bookshelf and wall, slid underneath the bed, hung on the wall with a sturdy hook, or left out to shine in all its glory. There’s not one “right” way to store it and let’s be real, you’re going to be using it quite often, so wherever you do find space for it, you’ll want to make sure it’s fairly accessible and easy to get to. Check out where some of our clients store theirs if you still want a little bit more storage inspiration.

A: You can find a video tutorial on how to assemble your ness trampoline here

A: The arched legs provide stability and resist tipping for added safety. Remember, the main goal is to press down into the trampoline and stay low as opposed to trying to jump as high as you can like you might see with the use of a backyard trampoline.

A: If your pelvic floor muscles are weakened it can result in a small amount of bladder leakage which is perfectly normal. However, studies have shown that the pelvic floor muscles are believed to be highly active during trampoline exercises and thus strengthen when bouncing.

A: 275 lbs is the weight limit for the single-person workout trampoline.

A: While you don’t need high ceilings, we suggest the ceilings be 2 feet taller than the user while in use.